01 · Business lending · Credit policy
More approvals at a lower loss rate
Eligibility up 3% and more loans booked, at a 2% lower vintage loss rate than the previous rule strategy.
- Context
- Every change to credit policy trades approvals against losses. Approving more is only worth it if the loans swapped in perform at least as well as the loans swapped out.
- Diagnosis
- Eligibility after the bureau check was set by the previous rule strategy. Raising it safely needed a view of exactly which applicants a new strategy would add and remove, and how each group would perform.
- Intervention
- I redesigned the eligibility rules and built the models behind them. I ran swap-set analysis to compare the applicants swapped in and swapped out against the old strategy, used balance control to determine gross credit loss (GCL), and assigned risk grades.
- Outcome
- Post-bureau eligibility rose 3% and more loans were booked, with a vintage loss rate 2% lower than under the previous rule strategy.
- Swap-set analysis against the old rules
- Gross credit loss under balance control
- Risk grades assigned